Dear Woodworkers,
We recently received the following nice email from John Fitzgerald, a customer who orders from us via highlandwoodworking.com. John kindly gave us permission to share it here with our readership. We always appreciate receiving feedback from the people we do business with. We especially love hearing that our efforts to deliver on our promise of satisfaction have been successful.
Thank you, John. And thank you to everyone we have the pleasure of doing business with. We join John in wishing all of you a Merry Christmas and Happy New Year!
Here is John’s email:
Hi, Folks:
I just received my order (number 113577) which I placed on December 18.
As I’ve come to expect from Highland Woodworking, it was very well packed, and very promptly shipped.
I was very pleased with the quality of the Anant spokeshaves and bench holdfasts I ordered (although, since I’ve purchased Anant planes from you, I’d guessed that I’d be happy with them).
I just wanted to take a moment out to tell you how much I enjoy doing business with you — you put together a terrific catalog and have thoroughly mastered the intricacies of Internet marketing.
Most of all, you appear to be people of integrity who honestly describe the wares you have to offer, charge fair prices, and follow through beautifully on every order.
What a pleasure it is to buy from you!
From my house to all of your houses, and from my family to all of your families, have the Merriest of Christmases and a Wonderful New Year!
John Fitzgerald